Patients can book appointments at the surgery’s reception desk or over the phone. If arranging an appointment over the phone, please press option ‘1’ and your call will be answered as soon as possible. You can then book the next available appointment with a clincian of your choice.
In cases of urgent requests, it is possible to arrange an appointment with the duty doctor for the same day. Emergency appointments are 5-minute appointments which take place at the end of morning/afternoon surgery.
Extended Access Appointments
If you require an evening or weekend appointment please ask our reception team. We work collaboratively across South Staffordshire practices and can book extended hours appointments at a number of neighbouring practices as well as our own on a rotational basis.
At the end of their morning surgery and at the beginning of their afternoon surgery, doctors conduct telephone consultations, thus if you feel your request can be dealt with over the phone, please inform the receptionist. In such cases it is important to ensure that the surgery has an up-to-date contact number.
Appointments with other clinicians, such as the midwife and pharmacist can also be booked through reception.