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Q-Doctor

As part of our commitment to improving access for our patients we’re using Q doctor to enable video consultations with GPs. This means for people with clinically straightforward conditions who don't require a formal examination you can see a GP from home or work, without having to come to the surgery. Simply call the surgery to get your one off unique code then book your video consultation online.

For example: acne, anxiety, athlete's foot, blepharitis, colds, conjunctivitis, contraception (emergency), dry skin, eczema, fever, fungal infection, hayfever, headache, house dust allergy, indigestion, influenza, itchy eyes, lifestyle advice, low mood/depression, medical advice, medication review, muscle sprains/strains, nail infections, pink eye, private referral letters, sinusitis, sleep hygiene, smoking cessation, sore throat, stress, stye, superficial skin complaints, urine infections, warts/verrucae, weight loss


PC/MAC

Sign Up and Book:

In google chrome browser go to www.qdoctor.io. Click Sign up. Choose Patient/NHS Patient. Under 'Select You GP Practice' at the end of the sign up screen find East and Mercian Hub. Then follow the instructions to sign up and book.

To Start Consultation:

In google chrome browser go to www.qdoctor.io. Click Login and enter info. Go to Appointments. If it says Confirmed please wait for doctor to Enter Consultation. When doctor is ready click Enter Consultation.


iPhone/iPad

Sign Up and Book: 

Go to App Store. Search for Q doctor (include space after Q). Select Q doctor - from MyMed Ltd. Get, then Open the app. Please allow notifications. Choose Find my GP surgery and search for East and Mercian Hub. Then Sign Up. Then follow the instructions to sign up and book.

To Start Consultation:

At your consultation time you'll get a notification to tell you it's starting (if you allowed notifications). Select to launch app, then select Started to enter your consultation. If notifications not allowed - or you need to log in again - open app and follow these steps at your consultation time. Login to go to Appointments. Select Started to enter consult


Android

Sign Up and Book:

Go to Google Play Store. Search for Q doctor. Select Q doctor - from MyMed Ltd. Install, then Open the app. In top right menu select SignUp then Patient/NHS Patient. Follow the instructions to sign up. Under 'Select Your GP Practice' at the end of the sign up screen find East and Mercian Hub. Then follow the instructions to book.

To Start Consultation:

At the time of your consultation, go to Appointments screen and you'll see your confirmed appointment. You'll get a notification when the doctor joins the consultation, select it, then select Enter Consultation. If you're not already logged in, you'll need to do so.

Q Doctor

https://eaststaffsccg.nhs.uk/your-health/extended-primary-care-services

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